Service Reviews For Sport Clips Haircuts of Kingsport

Alex does really good work, but it said we should be here at 6:21p (09/30/22) we arrived 5 or 10 minutes early. It took over *2 hours* to get in the seat to have hair cut. So arrived at 6:21p got in chair to have hair cut at 8:30p!! They had already been closed for thirty minutes. All that time was spent on one person I don't even know when that guy arrived probably 2 1/2 hours for a hair cut. If it takes 2 to 3 hours to cut someone hair that should be accounted for in computer before saying we should be here 2 hours early. I am not the one who got my hair cut by him I am the one who brought him and had to wait this whole time being livid that everything I needed to do today can not be done. I will not even be able to go eat because I have to get up at 4a for work and was supposed to be in bed at 8p. It is now 9:26p he just got finished so we have been here over 3 hours!!! So mad!

I called to get information and they were very abrupt and dismissive. Rather than taking the time to give me the response and information I needed, they rushed me off the phone. They told me that I had to come in and could not make an appointment in an incredibly rude tone of voice. Needless to say- I chose a different salon!!